I’ve led teams where a simple “Where are we?” Slack ping spiraled into a half day of chasing updates. The more I checked, the worse the flow got—people lost focus, handoffs slipped, and meetings multi...
Automation Advantage Newsletter This issue explores practical ways AI and process mapping improve operational clarity, reduce waste, and increase efficiency. Discover how leaders can harness technolog...
Introduction: Unlocking Dynamic SOPs with AI-Driven Continuous Improvement After years shepherding operations across fast-moving teams, I watched static Standard Operating Procedures (SOPs) drift out ...
I’ve sat with growth-stage teams who felt their days were packed yet progress lagged. In retrospective after retrospective, the pattern repeated: work stalled in approvals, the same status was entered...
I learned the hard way that most of our delivery delays weren’t from “big problems” but from tiny waits between columns on a Kanban board. After a few pilots where cards advanced themselves on simple ...
Introduction: Seeing the Invisible Waste in Office Workflows I learned the hard way that most of what slows an office down never appears on a status slide. The team looked busy, but decisions stalled,...
Introduction: Unlocking Capital Efficiency Through Equipment Telematics Integration After years sitting in weekly utilization reviews for fleet-heavy teams, I watched budgets balloon not because peopl...
After years straddling field operations and finance, I learned the hard way that engine hours alone can lie. The teams that consistently lift Return on Assets (ROA) and reduce Capital Expenditures (Ca...
Introduction: Unmasking EBITDA Leakage Beyond Revenue Growth I’ve been in more than a few reviews where revenue charts pointed up and to the right, yet the room was puzzled by a thinner bottom line. R...
Building an Operations Control Tower for Confident Executive Oversight After years helping executive teams wrestle with scattered dashboards and surprise risks, I’ve learned that oversight improves mo...